Web Accessibility

In November 2013, the US Department of Transport (DOT) in its ongoing effort to ensure equal access to air transportation for all travelers, announced that US and foreign airline web sites are required to be accessible to customers with disabilities.

Under the new DOT web sites rules, covered airlines are required within two years by June 2016 to make pages of their web sites that contain core travel information and services accessible to persons with disabilities. All remaining web pages must be accessible within three years by December 2016. Failing to be compliant could result in fines and penalties for your company.

SkaiBlu can assist in the upgrade of your company’s web site content and applications so that users with disabilities have equal access. Specifically, we offer the following services:

  • Expert analysis of your current web site benchmarked against the Website Content Accessibility Guidelines (WCAG) based on a combination of automated and manual techniques;
  • Review of your company’s web site development and maintenance processes, platforms, and tools based on interviews with selected stakeholders;
  • Development of roadmap with actionable project milestones and recommendations what items on each web page require changes for accessibility;
  • Collaboration with your web site development team to implement the necessary design and coding changes;
  • Development of policy guidelines for impacted areas and processes in your company;
  • Usability testing based on new accessibility standards.